By using the dk66.xyz website and mobile app, you agree to this Privacy Policy. dk66 never sells your data. We only collect information necessary to improve our services and maintain security.
1Introduction
Dk66 (referred to as "we", "us", or "the platform") is a trusted online gaming platform. We believe every player has an absolute right to privacy. This Privacy Policy explains what information dk66 collects, how it is used, who it may be shared with, and what rights you have.
This privacy policy has been written in plain, clear English with Bangladesh players in mind. We've avoided complex legal language and aimed to present everything in a straightforward, easy-to-understand way.
Please read this Privacy Policy carefully before creating an account on dk66. If you have any questions, contact our support team.
2What Information Is Collected
Dk66 collects two types of information — what you provide directly and what is gathered automatically as you use the platform.
Directly Provided Information
- Full name, email address, phone number, and date of birth (collected at registration)
- National ID or passport details (for KYC verification)
- Payment details — bank account or mobile banking number
- Messages and attachments provided when contacting support
- Any information provided through profile updates or settings
Automatically Collected Information
- IP address and device type
- Browser type and language settings
- Which pages you visited on the platform and for how long
- Gaming history and transaction records
- Information collected from cookies and similar tracking technologies
| Data Type | Why It Is Collected | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Payment Information | Transaction Processing | As required by law |
| Gaming History | Service Improvement & Dispute Resolution | 3 Years |
| Device & IP Information | Security & Fraud Prevention | 1 Year |
| Cookie Information | User Experience Improvement | 30 Days to 2 Years |
3Purpose of Data Use
Dk66 uses your information only for specific, legitimate purposes. We never misuse your data.
- Account Management: To complete the registration, verification, and login process.
- Transaction Processing: To process deposits and withdrawals accurately.
- Customer Support: To resolve your questions and issues quickly.
- Security Assurance: To prevent fraud, money laundering, and other illegal activities.
- Platform Improvement: To analyze data and improve the gaming experience.
- Legal Obligations: To comply with regulatory authority guidelines.
- Bonuses & Promotions: To send you relevant offers based on your preferences.
Dk66 never sells your personal information to third parties. All data processing is conducted transparently and in accordance with our policies.
4Data Sharing Policy
Dk66 may share your information with third parties only in strictly limited circumstances and under tight controls.
When Information May Be Shared
- Payment Processors: With authorized payment gateways to process deposits and withdrawals.
- KYC provider: To complete identity and age verification.
- Law Enforcement Agencies: In cases of court orders or legal obligations.
- Game Provider: Only the minimum data necessary to operate the games.
- Anti-Fraud System: With fraud detection services.
All third parties are contractually required to follow the same privacy standards as dk66. We verify each partner.
5Cookie Policy
Dk66's website and app use various types of cookies. Cookies are small text files stored on your device that help the platform recognize you.
Cookie Types
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Performance Cookies: To monitor how quickly the platform loads.
- Functionality Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which features are used most.
You can disable non-essential cookies through your browser settings. Note that doing so may affect the functionality of certain features.
6Data Protection Measures
Dk66 uses industry-leading technology to protect your data. Our security infrastructure is reviewed and upgraded on a regular basis.
- 256-bit SSL/TLS encryption — applied to all data transfers.
- AES-256 encryption — for securing sensitive stored data.
- Two-Factor Authentication (2FA) — applied at account login.
- 24/7 security monitoring and suspicious activity detection.
- Regular third-party security audits.
- Data backup and disaster recovery planning.
No payment card details are ever stored on dk66 servers. All payments are processed through PCI-DSS certified gateways.
7Your Rights
As a dk66 user, you have full control over your own data. You may exercise the following rights at any time:
- Right to Access: You can ask to see what information we hold about you.
- Right to Rectification: You may update any incorrect or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restriction of Processing: You may object to the use of your data for specific purposes.
- Data Portability: You can request a copy of the data we hold on you.
- Marketing Opt-Out: You may opt out of promotional emails or messages.
To exercise any of these rights, contact our support team. We will respond within 30 business days.
8Privacy Protection for Minors
Dk66 does not serve anyone under the age of 18. We do not knowingly collect data from minors.
If we become aware that a minor is using our platform, their account will be immediately closed and all collected data will be deleted.
If you believe a minor has created an account on our platform, please contact our support team immediately.
9International Data Transfers
Dk66 servers may be located in multiple countries. Your data may be transferred outside your home country for processing purposes.
Wherever data is transferred, dk66 ensures the same standard of protection is maintained. We bind all partners through strict data protection agreements.
10Privacy Policy Changes
Dk66 may update this Privacy Policy at any time. For significant changes:
- A notification will be sent to your registered email.
- A notification will be displayed on the platform.
- The "Last Updated" date at the top of the page will be changed.
Continued use of dk66 after any changes constitutes your acceptance of the updated policy. The latest version is always available at dk66.xyz/privacy-policy.
For any privacy-related questions or requests, contact our support team at [email protected] — we are always here to help.